by Alessia

FAQ

Here are a number of handy FAQ and answers that may help you find what you are looking for. If you need help, we encourage you to reach out via email to [email protected]

How can I sign up for a free trial?

You can sign up for a free 7-day trial by clicking here. Once your 7-days are up, you will be billed the monthly or yearly fee, depending on which plan you selected. We hope you enjoy the content, but you can also cancel at anytime.

Do I need any equipment?

A Sculpt Body workouts are designed for you to use your own bodyweight. All you need is yourself and a mat. But you can always intensify the workouts with an ASB Band or other prop (light weights, ankle weights, household items like water bottles,  etc.) if you like!

When can I do A Sculpt Body workouts?

Anytime! A Sculpt Body workouts are on demand, so you can do them anytime based on your schedule.

How often do you add new classes to the on-demand library?

One new on-demand class is added every week.

How does the 7-day free trial work?

Each membership automatically includes 7 free days. After 7 days, your paid subscription will begin and your membership will automatically renew.

What are your subscription plan offerings?

You can subscribe to either a monthly or annual subscription. A monthly subscription is $14.99 per month, and automatically renews every month. An annual subscription is $143.99 per year, a 20% savings compared to monthly, and automatically renews every year.

Does my subscription automatically renew?

Yes! You can cancel your subscription at any time by going into your ACCOUNT dashboard, and clicking on “My Subscription”.

How can I access LIVE classes on Zoom?

Alessia often hosts life Zoom classes, which are announced on her Instagram stories 1-2 days before class. Sign -in details are found here. All LIVE classes are recorded and added to the A Sculpt Body workout library within one week, and tagged as “LIVE” for you to access easily.

What do I do if a video is buffering and not loading quick enough?

When a video buffers, it’s often an internet issue that is outside of A Sculpt Body control. However, there is one thing we can do to improve video load time. Select the settings button in the bottom right corner of the video (it looks like a wheel), and update the selection from AUTO to a lower number. You won’t notice a quality difference, but your video will run quicker and smoother.

What do I do if I’m having tech issues on A Sculpt Body?

We understand how frustrating it can be to encounter tech issues when all you want to do is workout! Here are a few things you can do if encounter tech issues. 

  1. Exit the window you are in and open a new one.
  2. Shut down and restart your computer.
  3. Access A Sculpt Body on a CHROME browser, which you can download here. The A Sculpt Body website experience is best on CHROME.
  4. Access A Sculpt Body using a PRIVATE or INCOGNITO window, click here to learn how.

If you are still experiencing issues, please email [email protected] or DM @alessiasculpt, and we will help you resolve the issue so you can get back to sculpting.